Business Hours (UTC/GMT+2) | Mon-Thur: 9:00-17:00 | Fri: 9H00-15H30 | *Excluding Weekends/ Public Holidays

South Africa (Various Outlets Nationwide) | Dispatch: Shop By Outlet| Brands: Shop By Brand

Advanced Product Search
Delivery/ Collection/ Times

Contacts + Feedback

IMPORTANT: ALL information is available online or as per confirmation emails.

 Note ‘Full Description’ on product page(s).

 Need Help? Visit our Customer Service page | Site Map + Advanced Product Search

Customer Service: Quick Links

Our goal is to make the online quotation and order process as simple and intuitive, as possible. If however you have any queries, please take careful note of the details below. Particularly the online quotation and order process.

Index: Click links below to learn more…

Video | Online Quotes + Orders: A more detailed overview for online quotes + orders, 24/7! >> Fast do-it-yourself (DIY) solutions >> Learn More

Get Help / Get In Touch

  • [HQ] Western Cape – South Africa
  • Dispatch | As Per Factory/ Warehouse Outlets: Shop By Outlet
  • Shop By Brand: See All Brands
  • Delivery/ Collection/ Times: Delivery/ Collection/ Times
  • WhatsApp Chat (Only): Find WhatsApp Chat Facility – *Bottom Right Corner
  • Business Hours (GMT+2):
    • Monday-Thursday: 9H00-17H00
    • Friday: 9H00-15H30
    • *Excluding Weekends/ Public Holidays; Or the Like
Site Map + Adv. Product Search
Learn: Quote + Order Process
How Lead Times Work
Delivery/ Collection/ Times
Use My Own Courier
Contact Dispatch Outlet
Custom Products For Quotation
Manual Quote (Admin Fee App.)
Email: SDX Order Feedback

Need Order Feedback?

Please only complete the form below once you have checked & confirmed all required information, as provided online and/or via confirmation emails. First review our Customer Service page for prompt feedback.

Customer's Name:
NB: Note LEAD TIME on product page(s) - *Feedback will only be provided on orders outside the expected/ standard lead time(s).

*IMPORTANT: Check product page(s) online; or confirmation email(s) to ensure correct Factory Outlet/ Warehouse ID (Vendor) is selected.


NB: Correct Outlet MUST be selected for feedback - If not, there will be no response as your message would have got to the incorrect team/ outlet of which they have no order history!

NB: Official order from payment date?
NB: Official order from payment date & signed artwork approval (when applicable)?
Information Accuracy Confirmation:

*IMPORTANT (TIP): Check product page(s) online; or confirmation email(s) to ensure correct SDX Order Number and/or Factory Outlet/ Warehouse ID (Vendor) has been provided. T&C's Apply.

Check & Confirm ALL Required Information:

 

*Business Hours: Mon-Thur: 9:00-17:00 | Fri: 9H00-15H30 | *Weekends/ Excluding Public Holidays; Or the Like

IMPORTANT: HELP CENTRE | Online Quote+Order Process | Lead Times | Delivery/ Collection/ Times | T&C's Apply

 

More How-To Videos

Watch the videos below for a quick introduction, an overview of what we value, or find out how to become a supplier…

Video | Two Minute Introduction: A brief overview about us and our quote + order process >> Learn More

Video | What We Value: Learn more about what we stand for and how our ZWAANZ Personal, Business & Lifestyle brands strive to add value >> Learn More

Video | Seller’s eCommerce Platform: An overview of our suppliers’ marketplace >> For fast efficient sales! >> Learn More

Ratings + Reviews

Find brand, outlet, product or service ratings and reviews when shopping on our website. This will give you some feedback on what other people think about a brand, outlet, specific product or service available for purchase. Once you have an online account, you can also sign in to provide your own ratings and reviews on brands, outlets, products and services. You can also view our testimonials page for further details.

Sign Up / Sign In